What a handful of our client’s have to say.

  • “I have worked with Terry and Banjo on 2 major projects in regional Victoria. Both significant renovations of my Hungry Jack’s Restaurants. This team was able to deliver 2 transformational outcomes that needed to coordinate multiple complexity and stakeholders. The process with clear, the timelines were achieved, the budget was controlled and the result was better than anticipated. This team understood my business and how that needed to remain operational and protected. They worked the scheduling around the best outcomes for my customers and team.  Every challenge was met with solutions. There is no way I would have been able to achieve these outcomes without these 2 very experienced gentlemen and their network! Looking forward to the next project !”

    — Chris Close, Director, CloseCorp Foods Pty Ltd

  • “I have had the benefit of engaging Retail PM for two rebuild fit-outs at my business, Croutons Fine Foods in Kooyong. On both occasions, Terry and Banjo successfully managed the projects from start to finish, coordinating seamlessly with all trades involved. Their professionalism, attention to detail, patience, and clear communication gave me full confidence that the outcome would exceed expectations—for both myself and my customers. Despite the challenges that inevitably arise during rebuilds, they ensured the process remained smooth and stress-free on my end. The results speak for themselves. I would not hesitate to recommend Retail PM for any future projects. Terry and Banjo also established an excellent working relationship with the shopfitters we engaged, leading to further collaboration on other projects. A sincere thank you to Retail PM for their outstanding work.”

    David McLean, Director, Croutons Fine Foods

  • “We are a private lender who engaged Retail PM for the 2019 development of a 7-Eleven and multi-retail outlet in Wendouree, Ballarat. Despite regional challenges, supply constraints, and Ballarat’s unpredictable weather, the project was delivered on time and within budget thanks to Terry and his team. Retail PM's professionalism, attention to detail, and hands-on approach ensured milestones were met, issues were resolved efficiently, and all stakeholders were satisfied. Their knowledge of approvals, contracts, and cost-effective solutions sets Retail PM apart. Clear communication and thorough project oversight made the process seamless from start to finish. We highly recommend Retail PM and will engage their services for future projects.”

    Malcolm Ferdinands, General Manager, Tier ONE Capital Pty Ltd

  • “I have worked with Terry at Retail PM on a number of projects for 7-Eleven and Starbucks over the past 2 years. I have found him to be professional, well-mannered, approachable and extremely experienced in all facets of construction and project delivery. No challenge has been too difficult for Terry who was always more than happy to take on, digest and work in on a tight time frame or a tricky situation. I highly recommend him for any project that he may be in consideration for.”

    Daniel Russo, Senior Project Manager, Isaac Property Group

  • “Retail PM partnered with Starbucks to deliver an aggressive roll-out program of 11 new stores in an 8 month timeframe. Retail PM worked with all internal and external stakeholders to assist in developing systems and processes for an efficient and sustainable new store program. Each Starbucks store is bespoke which wasn’t an issue for Retail PM, they were able to deliver on time with a high level of execution. Terry is always approachable and willing to flex as required. He has a huge amount of experience which is shown through the way in which he conducts himself with the client and contractors.”

    Danielle Oerman, Project Manager – Design & Development, Starbucks Australia Pty Ltd